TSSA Customer Service Managers to strike on London Underground

Rail union TSSA has announced strike action at London Underground next month by members working as Customer Service Managers.    

The walkouts will take place on Wednesday the 10th of of April – between 00:01 and 23.59, and also Thursday 11th of April in respect of any members expected to commence shifts before 23:59 on Wednesday 10 April whose shifts run into Thursday 11 April.   

TSSA’s Customer Service Manager members – who are responsible for running stations - are extremely concerned about the company’s ‘Stations Changes’ proposals, with potential changes to their terms and conditions, job role and location.  

Strike action was given overwhelming backing by over 200 key station staff in a ballot and the union then gave the company the requisite 14 days' notice period ahead of the planned walkout.    

Commenting, TSSA General Secretary, Maryam Eslamdoust said: “While we only take strike action as a last resort the strength of feeling among our members is clear.   

"London Underground has no real justification for the threats to our members' roles, locations, terms and conditions, which may arise from its 'Stations Changes' proposals. The company is unable even to explain the impact of the proposals. This is simply not good enough. 

“We still hope to resolve this amicably and remain in talks, but if not then our members will ensure London Underground stations are closed across the network on 10 April.